NATCO
and You - For a Bright Future
Do you use computers?
Telephones?
Nearly everyone does.
So, there is a bright future in a career with NATCO and NATCO
Technologies, a telephone company and Internet Service Provider.
Right
here at home, NATCO and its NATCO Technologies Division use today's technology
to benefit you, your neighbors, area schools, businesses, and government.
Computer knowledge delivers real jobs in the 21st century. NATCO offers
many different types of jobs. Some require a high school diploma while
other jobs require either a two-year, four-year, or master's degree educational
background. We are glad to answer your questions about jobs, training,
education, and work at NATCO and NATCO Technologies. Contact our Human
Resources Department, 1-800-775-6682, ext. 205.
A
Telecommunications Company for You
(NATCO is
a shorter version of our company name - Northern Arkansas Telephone Company)
NATCO
and NATCO Technologies:
- Provides Internet
services to Baxter, Boone, and Marion counties.
- Provides local
telephone service to residents in a 658
square-mile territory in Boone County and Marion County.
- Headquarters are
in Flippin, Arkansas.
- Provides long-distance
service.
- Offers more than
40 full-time positions.
- Sells telephone
equipment for the home and telephone systems for businesses.
- Provides high
bandwidth and broadband
data services to Baxter, Boone and Marion counties.
NATCO is a family-owned
company, founded in 1951 by Ray and Mildred Sanders in Flippin and operated
by the Sanders family for three generations.
NATCO works to be the best.
NATCO installed digital fiber optic cables and Internet
service equipment in the 1990s, and leads the area and the state
in deploying technologies such as the high bandwidth services,
national ISDN and High-Speed
Internet.
NATCO maintains the
finest equipment and modern communications services equal to those available
anywhere. Updating our technology continually means the same telecommunications
services enjoyed in many of the nation's big cities are available here
in north Arkansas.
NATCO knows success
depends on its people, too.
NATCO employees
have the opportunity to apply their talents and to keep learning on the
job. Those who work for NATCO work with state of the art equipment. The
company meets their needs for insurance, health care, and future security.
Those who work for NATCO know they are valued employees.
 Did
you know . . . NATCO brought the digital technology of the computer
age to every home that has a telephone in the South Shore area?
NATCO made possible
favorite telephone services like voice mail, calling number delivery,
call waiting, call forwarding, conference calling, and so on, because
of a major investment in the necessary equipment in the1990s.
Did you know .
. . NATCO Technologies, a division of NATCO, brought Internet
service to area homes and businesses first? That makes it easy to
stay in touch in the beautiful Ozark Mountains with e-mail and Web sites
worldwide.
Did you know .
. . NATCO's South Shore Foundation gives a $1,000 scholarship to one senior in each high school in the NATCO
service area every year? (includes Flippin, Bruno-Pyatt, Omaha, Lead Hill,
Bergman, Yellville-Summit schools).
What we do at NATCO
A job at NATCO brings
outstanding benefits, opportunities for personal growth, and opportunities
for job-related education benefits.
As a business, NATCO
emphasizes constant improvement of services, increasing sales, and delivering
the best possible service to its customers.
President, Vice
President, and Managers
Our NATCO President, Vice President, and Managers plan ways to meet the telephone, Internet and data needs of the public.
They oversee other employees, arrange employee job benefits, and work
on public relations projects so customers know what services NATCO offers.
Educational/work requirements:
- B.S. or B.A. degree
(science, business, engineering)
- 5 years of experience
in business - preferably telecommunications
Administrative
Assistants and Secretaries
Administrative Assistants and Executive Secretaries assist the president and vice president
in their duties. Educational/work requirements:
- High school diploma
with 2 to 4 years of college desirable
- Office and computer
skills
- Efficient work
habits, dependability
Data Processing
Department
Computer Technicians are responsible for the mechanical functioning of the AS400 system, backups,
and setup to receive and process toll (long distance calls) from the NATCO
switch and outside sources. Educational/work requirements:
- A. A. (or B.S.
preferred) in computer science
Accounting
Department
Accountants and Bookkeepers work at NATCO full time, taking
care of bills, payroll and taxes. One staff member is a Revenue Requirements
Manager and oversees meeting all government regulations. Educational/work
requirements:
- B.S. degree in
accounting/ BA/ CPA certifications preferred for accounting supervisor
and staff accountant
- B.S. degree in
accounting and experience in utility regulations for revenue requirements
manager
- A. A. degree or
higher preferred for bookkeepers
Customer
Service Representatives
Several employees are Customer Service Representatives. Duties
include assisting customers with establishing service for: their telephone, Internet, or long distance
service. Also, customer service reps fill orders, sell services like Caller ID,
voice mail, and many others. Educational/work requirements:
- A. A. degree or
greater for supervisor of customer service employees
- High school diploma
or greater
- Helpful and friendly
personality
- Sales abilities
- Efficient work
habits, dependability
Internet
Services Staff
Some Internet Services staff help residential and business customers set
up their Internet accounts and use them correctly, while other Internet
Services staff work on the equipment that actually provides the Internet
access service to NATCO customers, such as routers, servers, modems and
software. Educational/work requirements:
- B.S. or B.A. in
Computer Science for computer specialists
- B.S. or B.A. in
any field plus experience in computers, business, or math for computer
services representatives
- A. A. or higher
with AS400 hands-on experience for AS400 billing specialist
- High school education
with A. A. or B.S. degree preferred in computer science for data analyst
- High school diploma
with background in electronics for network services analyst
Plant
Department
The Resident Engineer is responsible for planning and/or coordinating
all outside plant construction activity and for ensuring that the work
of outside contractors is acceptable.
Educational/work requirements:
- B.S. in electrical
engineering
OR
- An equivalent combination
of education and telephony experience
Inside
Plant Technicians work on the telephone equipment actually inside
our buildings. They can activate and deactivate customers' services. They
install telecommunications equipment. Educational/work requirements:
- High school diploma
- Additional education
in electronics for telephone equipment technicians
- Additional education
in engineering and drafting for service order coordinator
Several employees
are Outside Plant Technicians working in the field doing cable
maintenance, plant construction, installation and repairs of equipment.
Educational/work requirements:
- High school diploma
- Courses in electronics
- Courses in telephony
A Lineman maintains
aerial and buried cable plant system and performs construction duties
as required, including climbing poles, placing cable within the underground
conduit system, and setting poles with digging machinery. Educational/work
requirements:
- High school diploma
- Prior experience
- Apprenticeship
(preferred)
Repair Department
Plant Dispatcher
provides professional, courteous, and prompt responses to customers reporting
trouble, obtains information and keeps accurate records, writes trouble
orders and inputs them into the system. Educational/work requirements:
- High school diploma
- Additional course
work is desirable
General Employment
Policies for NATCO/NATCO Technologies:
- Promote from within
whenever possible
- Uniforms are provided for employees in same departments (includes laundry and cleaning of uniforms)
- Equal Opportunity
Employer
- Accept resumes
in response to local and regional advertising of job listings. (Send
resumes to NATCO Human Resources Dept., 301 E. Main St., Flippin, AR
72634)
On duty
- 8 a.m. to 5 p.m.
Monday-Friday
- Overtime may be
required of some employees due to weather/other emergencies
Off duty
- Seven paid holidays
per year
- Vacation after
end of first calendar year
- Sick days may accumulate
up to 12 per year
Benefits package
paid by company
- Pension plan
- Medical and dental
insurance for employee
- Short term and
long term disability insurance
- Long term care
insurance
- Life insurance
(2 policies per employee)
- Tuition paid for
education if it also benefits the company
Benefits partly
paid by company
- 401K pension plan
(contributions by employee partly matched by company)
- Medical and dental
insurance for employee's family paid 80 percent (employee pays 20 percent)
NATCO is proud
to be an independent, small telephone company. We are members of:
NATCO has been an
independent, family-owned telephone company since 1951, serving a 658
square-mile area. Its NATCO Technologies
Division provides Internet
services to the entire Twin Lakes area of Baxter, Marion, and Boone
counties.
The
South Shore Foundation is NATCO's charitable foundation. Through grants
to nonprofit organizations, the South Shore Foundation works to enhance
the quality of life in the areas along the south shore of Bull Shoals
Lake.
For more information
about South Shore Foundation or
for a grant application,
call 1-870-453-3333 or 1-800-775-6682, ext. 205 or visit us on the Internet
at www.southshore.com.
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