LifeLine

Assistance Available To Low-Income Individuals

Lifeline* is designed to make telephone service available to qualifying low-income customers. Lifeline reductions apply to monthly tariffed, residential local exchange access line rate and federal subscriber line charge. Lifeline Program rate reductions do not apply to service connection charges, long distance, 976 and other telecommunications services, custom calling features, or other ancillary service.

FCC rules addressing long-standing low income programs, Lifeline, are updated as of April 2, 2012.

Federal and State of Arkansas Lifeline program-eligible low-income or disabled consumers can receive a credit on their monthly telephone bill when they participate in the Lifeline program. The cost reduction may vary depending on each customer's eligibility and applies only to a single telephone line at the qualifying consumer's principal residence.

Qualifying consumers will receive assistance on the following services: voice grade access to the public switched network, single-party service, access to emergency services, access to operator services, access to inter-exchange service, access to directory assistance, and voluntary total toll blocking, which prevents the placement of any long-distance calls.

To qualify for LOW-INCOME LIFELINE, a consumer's household income must be at or below 135% of the Federal Poverty Guidelines for a household of that size OR a consumer must participate in one of the following programs: Medicaid, Food Stamps, Supplemental Security Income, Federal Public Housing Assistance, Low-Income Energy Assistance, National School Free Lunch Program, or Temporary Assistance for Needy Families.

Consumers who willfully make false statements in order to obtain program benefits can be punished with a fine or imprisonment or barred from the program.

*Contact Northern Arkansas Telephone Company at 1-800-775-6682 for information on enrollment or print this application to sign up.