Merkel Promoted to NATCO Data Analyst

NATCO, headquartered in Flippin, Arkansas, recently announced the promotion of Melissa Merkel to the position of Data Analyst. Merkel joined NATCO’s staff in 1999 and served as the company’s Customer Service Supervisor for 17 years.

In her new role as Data Analyst, Merkel tracks and analyzes data for the company’s multiple service lines: Voice, Internet, Cellular and Television. She reports product and service trends within the company and provides analysis to assist management in formulating solutions to improve operations and address customers’ communication needs.

“Melissa has been an integral part of NATCO’s team for many years. Her experience with Customer Service and thorough knowledge of NATCO’s multiple service lines makes her an ideal fit as Data Analyst. Her attention to detail in tracking our company’s multiple service lines provides our team with accurate insight to improve our service and product offerings to customers,” stated Steven Sanders, Jr., President and General Manager of NATCO.

A lifelong resident of the Twin Lakes area, Merkel is a graduate of Mountain Home High School. She and her family reside in Summit.

NATCO is an independent, locally-owned and operated, broadband communications company established in 1951. Headquartered at 301 East Main Street in Flippin, NATCO provides advanced communications services (Internet, Television, Voice and Cellular) to homes and businesses throughout north-central Arkansas including portions of Marion, Boone, and Baxter Counties.

For more information on NATCO or career opportunities available at NATCO, phone toll-free (800) 775-6682 or visit www.natconet.com.

Melissa Merkel was recently promoted to Data Analyst for NATCO in Flippin.